![](data:image/svg+xml,<svg display="block" id="694664872" role="presentation" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"><g fill="transparent" height="39.99999978998017px" id="dgn3O2Gwm" width="40px"><path d="M 0 19.998 C 0 8.953 8.954 0 20 0 C 31.046 0 40 8.953 40 19.998 C 40 31.043 31.046 39.996 20 39.996 C 8.954 39.996 0 31.043 0 19.998 Z" fill="rgb(241, 240, 240)" height="39.995937667843315px" id="VMcDDvum6" width="40px"/><path d="M 31.744 0 L 18.412 0 L 18.412 5.222 L 36.355 5.222 C 35.136 3.225 33.575 1.457 31.744 0 Z M 39.311 15.664 C 39.312 13.901 39.081 12.146 38.623 10.443 L 18.423 10.443 L 18.423 15.664 Z M 19.311 35.662 C 23.832 35.672 28.222 34.14 31.755 31.319 L 6.867 31.319 C 10.4 34.141 14.789 35.673 19.311 35.662 Z M 38.622 20.887 L 0 20.887 C 0.493 22.726 1.249 24.485 2.245 26.108 L 36.377 26.108 C 37.373 24.485 38.129 22.726 38.622 20.887 Z" fill="rgb(216, 31, 42)" height="35.66199993946862px" id="TkEqsw_Qp" transform="translate(0.687 4.338)" width="39.31075341411931px"/><path d="M 9.267 3.125 L 9.267 3.112 L 9.285 3.112 Z M 9.285 3.112 C 12.487 1.075 16.205 -0.005 20 0 L 20 19.998 L 0 19.998 C 0 19.166 0.056 18.334 0.167 17.509 L 1.167 16.777 L 2.867 17.999 L 2.223 15.999 L 3.899 14.764 L 1.79 14.764 L 1.234 13.022 L 1.901 11.471 L 2.867 12.174 L 2.356 10.585 L 2.846 9.726 L 3.924 8.945 L 3.334 8.945 C 4.405 7.319 5.708 5.858 7.201 4.609 L 6.645 6.335 L 8.334 5.112 L 10.034 6.335 L 9.39 4.335 L 11.094 3.112 L 9.285 3.112 Z M 10.034 18.001 L 10.045 18.001 L 10.031 17.989 Z M 11.086 14.778 L 8.977 14.778 L 8.332 12.779 L 7.688 14.778 L 5.578 14.778 L 7.278 16.001 L 6.634 18.001 L 8.334 16.778 L 10.031 17.989 L 9.389 16 Z M 11.098 8.956 L 8.988 8.956 L 8.344 6.956 L 7.699 8.956 L 5.59 8.956 L 7.29 10.179 L 6.645 12.178 L 8.345 10.956 L 10.045 12.178 L 9.401 10.179 Z M 15.523 16.778 L 17.223 18.001 L 16.578 16.001 L 18.281 14.778 L 16.172 14.778 L 15.527 12.779 L 14.883 14.778 L 12.773 14.778 L 14.473 16.001 L 13.829 18.001 Z M 18.275 8.956 L 16.166 8.956 L 15.521 6.956 L 14.877 8.956 L 12.767 8.956 L 14.467 10.179 L 13.823 12.178 L 15.523 10.956 L 17.223 12.178 L 16.578 10.179 Z M 17.223 6.357 L 16.578 4.357 L 18.281 3.134 L 16.172 3.134 L 15.527 1.134 L 14.883 3.134 L 12.773 3.134 L 14.473 4.357 L 13.829 6.357 L 15.529 5.134 Z" fill="rgb(32, 86, 167)" height="19.99798555691231px" id="ke9tKlPUy" transform="translate(0 0)" width="20.00000040482241px"/></g></svg>)
![](data:image/svg+xml,<svg display="block" id="3934438494" role="presentation" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"><g fill="transparent" height="40px" id="EBUYmBMDx" width="40px"><path d="M 0 20 C 0 8.954 8.954 0 20 0 C 31.046 0 40 8.954 40 20 C 40 31.046 31.046 40 20 40 C 8.954 40 0 31.046 0 20 Z" fill="rgb(236, 32, 44)" height="40px" id="RKskPVpiU" width="39.99993311050447px"/><path d="M 40 9.944 C 40.005 13.433 39.094 16.862 37.357 19.888 L 2.642 19.888 C -0.881 13.726 -0.881 6.161 2.642 0 L 37.357 0 C 39.094 3.026 40.005 6.455 40 9.944 Z" fill="rgb(254, 204, 7)" height="19.887502716800704px" id="GjGrAyT7L" transform="translate(0 10.054)" width="40px"/></g></svg>)
Serving Greater New York, NY
Nearshore talent for New York companies that can't afford to slow down.
Eastern-time nearshore teams for New York's banks, insurers, and fintechs — bilingual, compliance-grade, and online when you are, from the Dominican Republic and Ecuador.
SOC 2 TYPE I
ISO 27001
Eastern-time aligned
Bilingual EN/ES
40%
Avg. cost vs. onshore
0–1h
Eastern-time aligned
3–4 wk
Typical ramp to seated
2
Delivery hubs · DR & EC
Nearshore in New York
Built for the way New York does business.
New York's financial and insurance firms move at a pace that offshore delivery simply can't match. Our nearshore teams in Santo Domingo and Quito share the Eastern-time workday, so escalations from a Midtown desk get resolved that same afternoon — not the next morning.
From capital-markets operations in the Financial District to fast-scaling fintechs, we embed dedicated talent and AI-powered CX into regulated workflows — trade support, claims, KYC, member services — with the security posture your risk team demands.
Banking & Capital Markets
Insurance
Fintech
Media
Real Estate
Three ways we deliver
Full-stack nearshore for New York teams.
Staff a function, automate your contact center, or modernize the core system holding you back — from a single time-zone-aligned partner.
![](data:image/svg+xml,<svg display="block" id="2364302880" role="presentation" viewBox="0 0 143 40" xmlns="http://www.w3.org/2000/svg"><g fill="transparent" height="39px" id="FzmcKmsig" transform="translate(0 0.395)" width="143.0000086980085px"><path d="M 9.752 0 L 9.752 2.185 L 6.008 2.185 L 6.008 12.493 L 3.744 12.493 L 3.744 2.185 L 0 2.185 L 0 0 Z" fill="rgb(255, 255, 255)" height="12.493387235827619px" id="RrqbUqbSy" transform="translate(48.83 12.317)" width="9.75231277515686px"/><path d="M 2.473 12.711 L 0 12.711 L 4.504 1.609 C 4.979 0.444 5.854 0 7.205 0 C 8.555 0 9.412 0.444 9.864 1.609 L 14.2 12.711 L 11.708 12.711 L 7.81 2.665 C 7.694 2.371 7.489 2.239 7.182 2.239 C 6.874 2.239 6.669 2.371 6.534 2.665 L 2.464 12.711 Z" fill="rgb(255, 255, 255)" height="12.710978885798497px" id="HrBnyNSf6" transform="translate(61.982 12.095)" width="14.200000788659587px"/><path d="M 2.245 0 L 2.245 8.16 C 2.245 9.361 2.855 10.308 4.867 10.308 L 9.845 10.308 L 9.845 12.493 L 4.732 12.493 C 1.327 12.493 0 10.68 0 8.182 L 0 0.005 L 2.245 0.005 Z" fill="rgb(255, 255, 255)" height="12.493387235827619px" id="IndI88Xr5" transform="translate(81.012 12.317)" width="9.845458073868983px"/><path d="M 10.754 0 L 10.754 2.185 L 4.327 2.185 C 2.976 2.185 2.389 2.797 2.389 3.758 C 2.389 4.773 3.055 5.236 4.35 5.236 L 10.66 5.236 L 10.66 7.217 L 4.294 7.217 C 2.999 7.217 2.338 7.715 2.338 8.735 C 2.338 9.755 2.967 10.308 4.275 10.308 L 10.777 10.308 L 10.777 12.493 L 4.275 12.493 C 1.234 12.493 0 11.034 0 9.089 C 0 7.666 0.666 6.7 1.844 6.219 C 0.647 5.739 0.037 4.778 0.037 3.409 C 0.037 1.41 1.309 0.005 4.331 0.005 L 10.758 0.005 Z" fill="rgb(255, 255, 255)" height="12.493387235827619px" id="fts5dtj0Z" transform="translate(96.26 12.317)" width="10.776911060989903px"/><path d="M 2.245 12.711 L 0 12.711 L 0 2.72 C 0 1.092 0.95 0 2.948 0 C 4.736 0 5.533 0.888 6.064 2.312 L 9.808 10.286 C 9.962 10.58 10.209 10.803 10.623 10.803 C 11.098 10.803 11.382 10.526 11.382 10.1 L 11.382 0.218 L 13.646 0.218 L 13.646 10.191 C 13.646 11.836 12.677 12.929 10.698 12.929 C 8.909 12.929 8.094 12.04 7.563 10.617 L 3.819 2.643 C 3.647 2.271 3.418 2.108 3.023 2.108 C 2.51 2.108 2.245 2.384 2.245 2.829 Z" fill="rgb(255, 255, 255)" height="12.928570535769367px" id="XyK2EQy3i" transform="translate(113.724 12.095)" width="13.645786261322684px"/><path d="M 9.752 0 L 9.752 2.185 L 6.008 2.185 L 6.008 12.493 L 3.744 12.493 L 3.744 2.185 L 0 2.185 L 0 0 Z" fill="rgb(255, 255, 255)" height="12.493387235827619px" id="ZrU4ZU75E" transform="translate(133.248 12.317)" width="9.752312775156923px"/><path d="M 3.064 0 C 1.379 -0.005 0.009 1.319 0 2.96 C 0 2.969 0 2.974 0 2.983 L 0 5.943 L 3.041 5.943 C 4.727 5.948 6.096 4.624 6.106 2.983 C 6.11 1.342 4.75 0.009 3.064 0 Z" fill="rgb(255, 255, 255)" height="5.942995157184474px" id="ibJntgaL5" transform="translate(11.744 14.887)" width="6.105686257070928px"/><path d="M 32.281 12.702 L 21.238 11.487 C 20.06 11.356 18.961 10.848 18.109 10.046 L 9.106 1.51 C 7.336 -0.231 4.547 -0.499 2.465 0.875 L 2.465 0.875 C 0.327 2.167 -0.558 4.76 0.36 7.04 L 4.71 18.518 C 5.12 19.601 5.148 20.785 4.794 21.886 L 1.45 32.199 C -0.311 37.625 6.866 41.469 10.634 37.118 L 18.635 27.874 C 19.315 27.086 20.223 26.515 21.238 26.229 L 33.166 22.87 C 33.706 22.72 34.223 22.494 34.693 22.199 C 38.582 19.737 37.492 13.278 32.281 12.702 Z M 14.788 23.364 L 11.747 23.364 L 11.747 27.285 C 11.756 27.616 11.617 27.938 11.365 28.165 C 11.128 28.405 10.802 28.541 10.462 28.536 L 10.429 28.536 C 10.089 28.536 9.763 28.405 9.525 28.165 C 9.274 27.938 9.134 27.621 9.144 27.285 L 9.144 17.87 C 9.144 14.842 11.672 12.385 14.788 12.389 C 17.899 12.389 20.423 14.851 20.419 17.883 C 20.419 20.907 17.899 23.359 14.788 23.364 Z" fill="rgb(255, 255, 255)" height="39px" id="cOPAHO31d" transform="translate(0 0)" width="37.025256815411005px"/></g></svg>)
Dedicated bilingual staff and full BPO teams — claims, underwriting support, collections, back office — embedded with your Miami operation.
![](data:image/svg+xml,<svg display="block" id="2743959132" role="presentation" viewBox="0 0 212 40" xmlns="http://www.w3.org/2000/svg"><path d="M 32.264 13.028 L 21.227 11.782 C 20.05 11.647 18.951 11.126 18.099 10.303 L 9.101 1.548 C 7.333 -0.237 4.544 -0.511 2.464 0.897 L 2.464 0.897 C 0.327 2.222 -0.557 4.882 0.36 7.221 L 4.707 18.993 C 5.117 20.104 5.145 21.318 4.791 22.447 L 1.449 33.025 C -0.311 38.59 6.863 42.533 10.628 38.069 L 18.625 28.589 C 19.305 27.78 20.213 27.194 21.227 26.901 L 33.148 23.456 C 33.688 23.303 34.205 23.07 34.675 22.768 C 38.562 20.244 37.473 13.618 32.264 13.028 Z M 14.78 23.963 L 11.741 23.963 L 11.741 27.985 C 11.75 28.324 11.61 28.654 11.359 28.887 C 11.122 29.133 10.796 29.273 10.456 29.268 L 10.423 29.268 C 10.084 29.268 9.758 29.133 9.52 28.887 C 9.269 28.654 9.129 28.329 9.139 27.985 L 9.139 18.328 C 9.139 15.222 11.666 12.702 14.78 12.707 C 17.89 12.707 20.413 15.231 20.408 18.342 C 20.408 21.443 17.89 23.958 14.78 23.963 Z M 14.801 15.164 C 13.116 15.159 11.748 16.517 11.739 18.2 C 11.739 18.209 11.739 18.214 11.739 18.223 L 11.739 21.259 L 14.778 21.259 C 16.463 21.264 17.832 19.906 17.841 18.223 C 17.846 16.54 16.487 15.173 14.801 15.164 Z" fill="rgb(255, 255, 255)" height="40px" id="od0C57BDF" width="37.005827083849674px"/><g fill="transparent" height="13.813730494986764px" id="HjtbPQLWb" transform="translate(52 11)" width="160.1725512693159px"><path d="M 6.553 0.005 C 9.43 0.005 10.665 1.79 10.665 3.84 C 10.665 5.775 9.546 7.862 6.553 7.862 L 2.576 7.862 C 2.367 7.862 2.255 7.955 2.255 8.183 L 2.255 12.814 L 0.019 12.814 L 0.019 7.746 C 0.019 6.305 0.627 5.714 2.028 5.714 L 6.632 5.714 C 7.903 5.714 8.414 4.84 8.414 3.947 C 8.414 3.055 7.866 2.241 6.65 2.241 L 0 2.241 L 0 0 L 6.553 0 Z" fill="rgb(255, 255, 255)" height="12.813730498284585px" id="Uqo2Du7OY" transform="translate(0 0.223)" width="10.664681085973982px"/><path d="M 6.929 0 C 9.806 0 11.041 1.785 11.041 3.836 C 11.041 5.43 10.284 7.137 8.33 7.69 L 11.305 12.814 L 8.822 12.814 L 5.903 7.862 L 2.571 7.862 C 2.362 7.862 2.251 7.955 2.251 8.183 L 2.251 12.814 L 0.014 12.814 L 0.014 7.746 C 0.014 6.305 0.622 5.714 2.023 5.714 L 7.008 5.714 C 8.275 5.714 8.79 4.84 8.79 3.929 C 8.79 3.017 8.242 2.241 7.008 2.241 L 0 2.241 L 0 0 L 6.933 0 Z" fill="rgb(255, 255, 255)" height="12.813730498284599px" id="zPXU0Wt78" transform="translate(16.651 0.228)" width="11.305118853539042px"/><path d="M 7.518 0 C 11.231 0 13.296 2.125 13.296 6.435 C 13.296 10.745 11.249 12.809 7.518 12.809 L 5.778 12.809 C 2.047 12.809 0 10.722 0 6.435 C 0 2.148 2.065 0 5.778 0 Z M 5.778 2.236 C 3.314 2.236 2.237 3.487 2.237 6.43 C 2.237 9.373 3.3 10.568 5.778 10.568 L 7.518 10.568 C 9.982 10.568 11.041 9.355 11.041 6.412 C 11.041 3.468 9.978 2.236 7.518 2.236 Z" fill="rgb(255, 255, 255)" height="12.809081104054584px" id="rqzjm9Fy1" transform="translate(33.242 0.228)" width="13.296044957056282px"/><path d="M 3.258 0 L 7.179 4.724 L 11.291 0 L 14.057 0 L 8.581 6.3 L 14.094 12.809 L 11.365 12.809 L 7.124 7.723 L 2.766 12.809 L 0 12.809 L 5.722 6.128 L 0.534 0 L 3.263 0 Z" fill="rgb(255, 255, 255)" height="12.809081104054655px" id="nZEd8BdWZ" transform="translate(50.836 0.228)" width="14.094271739818609px"/><path d="M 2.237 0 L 2.237 12.809 L 0 12.809 L 0 0 Z" fill="rgb(255, 255, 255)" height="12.809081104054655px" id="EiG4FAOP8" transform="translate(70.611 0.228)" width="2.236891333089403px"/><path d="M 2.218 13.037 L 0 13.037 L 0 2.864 C 0 1.158 1.002 0 3.068 0 C 4.887 0 5.926 0.911 6.288 2.525 L 8.089 10.363 C 8.2 10.819 8.47 11.084 8.943 11.084 C 9.416 11.084 9.681 10.819 9.797 10.363 L 11.597 2.525 C 11.959 0.911 12.906 0 14.744 0 C 16.809 0 17.812 1.158 17.812 2.864 L 17.812 13.037 L 15.593 13.037 L 15.593 2.98 C 15.593 2.487 15.273 2.167 14.684 2.167 C 14.155 2.167 13.89 2.432 13.793 2.85 L 11.955 10.689 C 11.556 12.377 10.688 13.269 8.924 13.269 C 7.161 13.269 6.214 12.339 5.838 10.689 L 4.019 2.85 C 3.926 2.432 3.638 2.167 3.128 2.167 C 2.539 2.167 2.218 2.487 2.218 2.98 Z" fill="rgb(255, 255, 255)" height="13.269371132839026px" id="I8kMFNH2G" transform="translate(79.702 0)" width="17.81159530372841px"/><path d="M 2.464 13.037 L 0 13.037 L 4.488 1.651 C 4.961 0.456 5.834 0 7.179 0 C 8.525 0 9.379 0.456 9.829 1.651 L 14.15 13.037 L 11.667 13.037 L 7.783 2.734 C 7.667 2.432 7.462 2.297 7.156 2.297 C 6.85 2.297 6.646 2.432 6.511 2.734 L 2.455 13.037 Z" fill="rgb(255, 255, 255)" height="13.036901421331606px" id="oysYkrQUU" transform="translate(103.189 0)" width="14.14996198047632px"/><g fill="transparent" height="12.813730494986764px" id="sLPQsxfkZ" transform="translate(130 1)" width="30.172551269315903px"><path d="M 10.753 2.236 L 5.795 2.236 C 3.324 2.236 2.244 3.468 2.244 6.412 C 2.244 9.355 3.31 10.568 5.795 10.568 L 10.753 10.568 L 10.753 12.809 L 5.795 12.809 C 2.053 12.809 0 10.703 0 6.416 C 0 2.129 2.071 0 5.795 0 L 10.753 0 Z" fill="rgb(255, 255, 255)" height="12.809081104054592px" id="UE18sqTIU" transform="translate(0 0.005)" width="10.752636381204702px"/><path d="M 3.268 0 L 7.201 4.724 L 11.325 0 L 14.099 0 L 8.607 6.3 L 14.137 12.809 L 11.4 12.809 L 7.145 7.723 L 2.774 12.809 L 0 12.809 L 5.739 6.128 L 0.535 0 L 3.272 0 Z" fill="rgb(255, 255, 255)" height="12.809081104054592px" id="z_A9n0HS3" transform="translate(16.036 0)" width="14.136691207670395px"/></g></g></svg>)
AI voice and chat agents that resolve routine volume 24/7 and hand off cleanly to your live bilingual reps — measured on CSAT and containment, not call time.
![](data:image/svg+xml,<svg display="block" id="997187751" role="presentation" viewBox="0 0 177 40" xmlns="http://www.w3.org/2000/svg"><g fill="transparent" height="39px" id="Od6tOUqiV" transform="translate(1 0.635)" width="176.00000551744742px"><path d="M 2.936 0 C 1.321 -0.005 0.009 1.319 0 2.96 C 0 2.969 0 2.974 0 2.983 L 0 5.943 L 2.914 5.943 C 4.529 5.948 5.841 4.624 5.85 2.983 C 5.855 1.342 4.552 0.009 2.936 0 Z" fill="rgb(255, 255, 255)" height="5.9429951571869655px" id="fSmmS9a_c" transform="translate(11.256 14.887)" width="5.850425132551078px"/><path d="M 30.931 12.702 L 20.351 11.487 C 19.221 11.356 18.168 10.848 17.352 10.046 L 8.726 1.51 C 7.03 -0.231 4.357 -0.499 2.362 0.875 L 2.362 0.875 C 0.314 2.167 -0.534 4.76 0.345 7.04 L 4.513 18.518 C 4.906 19.601 4.932 20.785 4.593 21.886 L 1.389 32.199 C -0.298 37.625 6.579 41.469 10.189 37.118 L 17.856 27.874 C 18.507 27.086 19.378 26.515 20.351 26.229 L 31.779 22.87 C 32.297 22.72 32.792 22.494 33.243 22.199 C 36.969 19.737 35.925 13.278 30.931 12.702 Z M 14.17 23.364 L 11.256 23.364 L 11.256 27.285 C 11.265 27.616 11.131 27.938 10.89 28.165 C 10.662 28.405 10.35 28.541 10.024 28.536 L 9.993 28.536 C 9.667 28.536 9.355 28.405 9.127 28.165 C 8.886 27.938 8.752 27.621 8.761 27.285 L 8.761 17.87 C 8.761 14.842 11.184 12.385 14.17 12.389 C 17.155 12.394 19.57 14.851 19.565 17.883 C 19.565 20.907 17.151 23.359 14.17 23.364 Z" fill="rgb(255, 255, 255)" height="39px" id="O72oXsoDw" transform="translate(0 0)" width="35.47733766390777px"/><g fill="transparent" height="12.928570535769367px" id="Oe7OTPQ4J" transform="translate(46.787 12.095)" width="129.21337297960562px"><path d="M 8.729 0.005 L 8.729 8.182 C 8.729 10.68 7.435 12.493 4.172 12.493 L 0 12.493 L 0 10.308 L 4.043 10.308 C 5.975 10.308 6.555 9.366 6.555 8.16 L 6.555 0 L 8.724 0 Z" fill="rgb(255, 255, 255)" height="12.493387235827697px" id="Cx3eF8aX4" transform="translate(0 0.218)" width="8.72876369667106px"/><path d="M 7.229 0 C 10.799 0 12.785 2.072 12.785 6.274 C 12.785 10.476 10.817 12.489 7.229 12.489 L 5.556 12.489 C 1.968 12.489 0 10.453 0 6.274 C 0 2.094 1.986 0 5.556 0 Z M 5.556 2.18 C 3.186 2.18 2.151 3.4 2.151 6.269 C 2.151 9.139 3.173 10.304 5.556 10.304 L 7.229 10.304 C 9.599 10.304 10.616 9.121 10.616 6.251 C 10.616 3.382 9.594 2.18 7.229 2.18 Z" fill="rgb(255, 255, 255)" height="12.488854076453293px" id="MieemTsqD" transform="translate(14.776 0.222)" width="12.785229034234405px"/><path d="M 2.187 0 L 2.187 8.346 C 2.187 9.588 2.807 10.308 4.226 10.308 L 6.413 10.308 C 7.796 10.308 8.434 9.588 8.434 8.346 L 8.434 0 L 10.549 0 L 10.549 8.513 C 10.549 11.143 9.184 12.493 6.56 12.493 L 3.972 12.493 C 1.348 12.493 0 11.143 0 8.513 L 0 0 Z" fill="rgb(255, 255, 255)" height="12.493387235827683px" id="t3GhBgwW8" transform="translate(33.643 0.222)" width="10.549487412541097px"/><path d="M 6.663 0 C 9.429 0 10.616 1.741 10.616 3.74 C 10.616 5.295 9.889 6.958 8.01 7.498 L 10.871 12.493 L 8.483 12.493 L 5.676 7.666 L 2.472 7.666 C 2.271 7.666 2.164 7.756 2.164 7.978 L 2.164 12.493 L 0.013 12.493 L 0.013 7.552 C 0.013 6.147 0.598 5.571 1.946 5.571 L 6.738 5.571 C 7.957 5.571 8.452 4.719 8.452 3.831 C 8.452 2.942 7.926 2.185 6.738 2.185 L 0 2.185 L 0 0 L 6.667 0 Z" fill="rgb(255, 255, 255)" height="12.493387235827683px" id="RkynGGFgN" transform="translate(50.677 0.222)" width="10.87079159769462px"/><path d="M 2.151 12.711 L 0 12.711 L 0 2.72 C 0 1.092 0.91 0 2.825 0 C 4.538 0 5.302 0.888 5.81 2.312 L 9.398 10.286 C 9.545 10.58 9.782 10.803 10.179 10.803 C 10.634 10.803 10.906 10.526 10.906 10.1 L 10.906 0.218 L 13.075 0.218 L 13.075 10.191 C 13.075 11.836 12.147 12.929 10.25 12.929 C 8.537 12.929 7.756 12.04 7.247 10.617 L 3.659 2.643 C 3.494 2.271 3.276 2.108 2.896 2.108 C 2.405 2.108 2.151 2.384 2.151 2.829 Z" fill="rgb(255, 255, 255)" height="12.928570535769367px" id="Nu498bJUR" transform="translate(67.34 0)" width="13.075295312498042px"/><path d="M 10.304 0 L 10.304 2.185 L 4.146 2.185 C 2.852 2.185 2.289 2.797 2.289 3.758 C 2.289 4.778 2.927 5.236 4.168 5.236 L 10.215 5.236 L 10.215 7.217 L 4.114 7.217 C 2.874 7.217 2.24 7.715 2.24 8.735 C 2.24 9.755 2.843 10.308 4.097 10.308 L 10.326 10.308 L 10.326 12.493 L 4.097 12.493 C 1.183 12.493 0 11.034 0 9.089 C 0 7.666 0.638 6.7 1.767 6.219 C 0.62 5.739 0.036 4.778 0.036 3.404 C 0.036 1.405 1.254 0 4.15 0 L 10.309 0 Z" fill="rgb(255, 255, 255)" height="12.493387235827683px" id="QbaFsy1NL" transform="translate(86.525 0.222)" width="10.326359506184275px"/><path d="M 2.606 0 L 6.047 5.349 L 9.528 0 L 12.076 0 L 7.122 7.103 L 7.122 12.489 L 4.953 12.489 L 4.953 7.103 L 0 0 Z" fill="rgb(255, 255, 255)" height="12.488854076453222px" id="VQETV2J54" transform="translate(102.019 0.222)" width="12.075682292020531px"/><path d="M 10.059 0 L 10.059 2.185 L 3.757 2.185 C 2.646 2.185 2.155 2.797 2.155 3.667 C 2.155 4.424 2.539 5.15 3.976 5.15 L 6.854 5.15 C 10.206 5.15 10.987 7.035 10.987 8.831 C 10.987 10.939 9.876 12.493 7.069 12.493 L 0.219 12.493 L 0.219 10.308 L 7.14 10.308 C 8.305 10.308 8.836 9.66 8.836 8.754 C 8.836 7.938 8.416 7.199 6.904 7.199 L 4.043 7.199 C 0.763 7.199 0 5.331 0 3.59 C 0 1.519 1.093 0 3.824 0 L 10.054 0 Z" fill="rgb(255, 255, 255)" height="12.493387235827683px" id="INm8VlZgv" transform="translate(118.227 0.222)" width="10.986818109000154px"/></g></g></svg>)
Legacy core modernization for insurance and banking — wrap, integrate, and replatform aging policy and account systems without a rip-and-replace gamble.
Why nearshore, not offshore
The same workday as your New York office.
Santo Domingo and Quito are within an hour of Eastern time, all year. Your New York team and ours run one continuous workday.
Real-time overlap
No overnight lag: stand-ups, approvals, and go-lives happen live between your Manhattan office and our delivery pods.
Native bilingual teams
Fluent English and Spanish agents who match the language mix of your customers and staff — no scripted, accented handoffs.
Compliance-grade security
SOC 2 Type II and ISO 27001 controls built for regulated insurance, banking, and healthcare data from day one.
Elastic capacity
Scale a pilot pod into a full department in weeks — ramp up for open enrollment or catastrophe season, then flex back down.
New York ⇄ Proxima delivery
HQ
Chicago, IL
HEADQUARTERS & ACCOUNT TEAM
CT
01
Santo Domingo, DR
DELIVERY HUB · CX & BPO
AST
02
Quito, EC
DELIVERY HUB · ENG & TALENT
ECT
02
New York, NY
YOUR MARKET
ET
"
We stood up a bilingual claims team faster than we could have hired a single onshore adjuster — and they work our hours, on our systems, to our compliance bar.
VP of Operations · Regional P&C Insurer — New York
Questions
Nearshore in New York, answered.
Do your teams work New York's business hours?
Are the agents bilingual in English and Spanish?
Is nearshore secure enough for regulated data?
How fast can we ramp a team in New York?
What can we start with?
More markets we serve
Nearshore across the U.S.
Let's talk about your New York team.
Talk to our team about nearshore talent, AI-powered contact center, or digital workflow solutions.