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Serving Greater Dallas, TX
Nearshore talent for Dallas companies that can't afford to slow down.
Central-time nearshore teams for Dallas–Fort Worth's banks, insurers, and telecoms — bilingual, compliance-grade, and online when you are, from the Dominican Republic and Ecuador.
SOC 2 TYPE I
ISO 27001
Central-time aligned
Bilingual EN/ES
40%
Avg. cost vs. onshore
0–1h
Central-time aligned
3–4 wk
Typical ramp to seated
2
Delivery hubs · DR & EC
Nearshore in Dallas
Built for the way Dallas does business.
Dallas–Fort Worth has become a magnet for banking, insurance, and telecom operations relocating for scale. Nearshore keeps that growth efficient: our Santo Domingo and Quito teams share the Central-time workday and support a customer base that's increasingly bilingual.
From financial services in Uptown to back offices in Las Colinas, we embed dedicated talent and AI-driven CX into claims, collections, servicing, and customer support — secure enough for regulated data, elastic enough for rapid growth.
Banking & Financial Services
Insurance
Telecom
Fintech
Logistics
Three ways we deliver
Full-stack nearshore for Dallas teams.
Staff a function, automate your contact center, or modernize the core system holding you back — from a single time-zone-aligned partner.
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Dedicated bilingual staff and full BPO teams — claims, underwriting support, collections, back office — embedded with your Miami operation.
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AI voice and chat agents that resolve routine volume 24/7 and hand off cleanly to your live bilingual reps — measured on CSAT and containment, not call time.
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Legacy core modernization for insurance and banking — wrap, integrate, and replatform aging policy and account systems without a rip-and-replace gamble.
Why nearshore, not offshore
The same workday as your Dallas office.
Our Dominican and Ecuadorian hubs are within an hour of Central time. Your Dallas team and ours run one shared workday.
Real-time overlap
Stand-ups, escalations, and go-lives happen live between your DFW office and our pods — no overnight handoff.
Native bilingual teams
Fluent English and Spanish agents who match the language mix of your customers and staff — no scripted, accented handoffs.
Compliance-grade security
SOC 2 Type II and ISO 27001 controls built for regulated insurance, banking, and healthcare data from day one.
Elastic capacity
Scale a pilot pod into a full department in weeks — ramp up for open enrollment or catastrophe season, then flex back down.
Dallas ⇄ Proxima delivery
HQ
Chicago, IL
HEADQUARTERS & ACCOUNT TEAM
CT
01
Santo Domingo, DR
DELIVERY HUB · CX & BPO
AST
02
Quito, EC
DELIVERY HUB · ENG & TALENT
ECT
02
Dallas, TX
YOUR MARKET
ET
"
We stood up a bilingual claims team faster than we could have hired a single onshore adjuster — and they work our hours, on our systems, to our compliance bar.
VP of Operations · Regional P&C Insurer — North Texas
Questions
Nearshore in Dallas, answered.
Do your teams work Dallas's business hours?
Are the agents bilingual in English and Spanish?
Is nearshore secure enough for regulated data?
How fast can we ramp a team in Dallas?
What can we start with?
More markets we serve
Nearshore across the U.S.
Let's talk about your Dallas team.
Talk to our team about nearshore talent, AI-powered contact center, or digital workflow solutions.