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Serving Greater Atlanta, GA
Nearshore talent for Atlanta companies that can't afford to slow down.
Eastern-time nearshore teams for Atlanta's payments, insurance, and logistics leaders — bilingual, SOC 2-certified, and online on your schedule, from the Dominican Republic and Ecuador.
SOC 2 TYPE I
ISO 27001
Eastern-time aligned
Bilingual EN/ES
40%
Avg. cost vs. onshore
0–1h
Eastern-time aligned
3–4 wk
Typical ramp to seated
2
Delivery hubs · DR & EC
Nearshore in Atlanta
Built for the way Atlanta does business.
Atlanta processes a huge share of the nation's card payments and hosts a dense cluster of insurers and logistics firms. Those operations need scalable, secure support that keeps pace — and nearshore delivers it, with our Santo Domingo and Quito teams sharing the full Eastern-time workday.
From payments and fintech firms in Midtown to insurers in Buckhead, we embed dedicated talent and AI-powered CX into fraud support, claims, dispute handling, and member services — at the compliance bar your industry requires.
Fintech & Payments
Insurance
Banking
Logistics & Supply Chain
Healthcare
Three ways we deliver
Full-stack nearshore for Atlanta teams.
Staff a function, automate your contact center, or modernize the core system holding you back — from a single time-zone-aligned partner.
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Dedicated bilingual staff and full BPO teams — claims, underwriting support, collections, back office — embedded with your Miami operation.
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AI voice and chat agents that resolve routine volume 24/7 and hand off cleanly to your live bilingual reps — measured on CSAT and containment, not call time.
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Legacy core modernization for insurance and banking — wrap, integrate, and replatform aging policy and account systems without a rip-and-replace gamble.
Why nearshore, not offshore
The same workday as your Atlanta office.
Santo Domingo and Quito are within an hour of Eastern time year-round. Your Atlanta team and ours work the same hours, on the same queue.
Real-time overlap
Live overlap all day: your Midtown office and our delivery pods handle escalations and releases together, not on a delay.
Native bilingual teams
Fluent English and Spanish agents who match the language mix of your customers and staff — no scripted, accented handoffs.
Compliance-grade security
SOC 2 Type II and ISO 27001 controls built for regulated insurance, banking, and healthcare data from day one.
Elastic capacity
Scale a pilot pod into a full department in weeks — ramp up for open enrollment or catastrophe season, then flex back down.
Atlanta ⇄ Proxima delivery
HQ
Chicago, IL
HEADQUARTERS & ACCOUNT TEAM
CT
01
Santo Domingo, DR
DELIVERY HUB · CX & BPO
AST
02
Quito, EC
DELIVERY HUB · ENG & TALENT
ECT
02
Atlanta, GA
YOUR MARKET
ET
"
We stood up a bilingual claims team faster than we could have hired a single onshore adjuster — and they work our hours, on our systems, to our compliance bar.
VP of Operations · Regional P&C Insurer — Georgia
Questions
Nearshore in Atlanta, answered.
Do your teams work Atlanta's business hours?
Are the agents bilingual in English and Spanish?
Is nearshore secure enough for regulated data?
How fast can we ramp a team in Atlanta?
What can we start with?
More markets we serve
Nearshore across the U.S.
Let's talk about your Atlanta team.
Talk to our team about nearshore talent, AI-powered contact center, or digital workflow solutions.