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About Proxima Solves

Agile.

Transparent.

Agile.

Transparent.

Creative.

Creative.

Proxima is rewiring complex sectors by pairing elite talent with automation. Come for the BPO savings. Stay for the unparalleled solutions.

Proxima is rewiring complex sectors by pairing elite talent with automation. Come for the BPO savings. Stay for the unparalleled solutions.

◈ Sector // AmericasLive· Geo-Ops Grid
CHI·HQ
NYC
MIA
LAS
SDQ·HUB
UIO·HUB
MEX
COL
ARG
HQ
Delivery hub
U.S. presence
Remote team
TZ Coverage
4 Zones
Security
ISO 27001
Attestation
SOC 2 · Type II
Talent Pool
5K+ · 200+ IT

About Proxima Solves

Agile.

Transparent.

Creative.

Proxima is rewiring complex sectors by pairing elite talent with automation. Come for the BPO savings. Stay for the unparalleled solutions.

◈ Sector // AmericasLive· Geo-Ops Grid
CHI·HQ
NYC
MIA
LAS
SDQ·HUB
UIO·HUB
MEX
COL
ARG
HQ
Delivery hub
U.S. presence
Remote team
TZ Coverage
4 Zones
Security
ISO 27001
Attestation
SOC 2 · Type II
Talent Pool
5K+ · 200+ IT

What Drives Us

Purpose-built from day one

Our Purpose

To better insurance through technology and amazing service.

Every decision we make runs through this filter.

Our Vision

Millions of happier insureds empowered by our solutions.

The north star that pulls every product and partnership forward.

Our Footprint

Where we operate

Headquartered in Chicago with nearshore delivery hubs across Latin America — giving you US time-zone alignment at nearshore cost.

US Presence

Chicago HQ

HQ

Dallas / Houston

Las Vegas

Los Angeles

Miami

New York

Nearshore Coverage

🇩🇴

Dominican Republic

Hub

🇪🇨

Ecuador

Hub

🇨🇴

Colombia

Coverage

🇦🇷

Argentina

Coverage

10,000+ pre-vetted professionals across Latin America

Our Values

Three words. One culture.

Three words.
One culture.

Agile

We move fast, adapt faster, and never let process slow down progress.

Transparent

No black boxes. Clear SLAs, open reporting, and honest partnerships.

Creative

We solve problems others overlook with ideas others haven't tried.

Our Story

Transforming insurance through innovation

Transforming insurance through innovation

Proxima redefines insurance by combining specialized expertise with cutting-edge technology — streamlining processes and driving growth across claims processing, underwriting, policy administration, customer support, and regulatory compliance.

Our leadership comprises seasoned entrepreneurs with decades of insurance and technology experience, leveraging AI, RPA, and advanced analytics to deliver outcomes that legacy systems never could.

Claims processing & FNOL automation

Underwriting & compliance support

Policy administration & customer support

Regulatory compliance & KYC

"Many challenges faced by insurance carriers stem from outdated operational frameworks and legacy processes. We know this firsthand. Our goal is to revolutionize customer service by integrating state-of-the-art technology into every aspect of the industry."

"Many challenges faced by insurance carriers stem from outdated operational frameworks and legacy processes. We know this firsthand. Our goal is to revolutionize customer service by integrating state-of-the-art technology into every aspect of the industry."

Camilo Cruz

Chief Executive Officer, Proxima Solutions

Excellence Pillars

How we deliver, every time

Three structural commitments that make Proxima a reliable long-term partner — not just a vendor.

Operational Redundancy

Multiple LATAM locations across Dominican Republic, Ecuador, Argentina, and Colombia ensure business continuity and zero single points of failure.

Tailored, SLA-Based Solutions

Custom-built teams with dedicated account management, performance benchmarks, and strict SLA compliance — delivering accuracy and consistency at scale.

Technology-Enhanced

AI-driven automation, RPA, and advanced analytics woven into every workflow — cutting costs, boosting productivity, and improving outcomes for clients.

We're hiring

Join the Proxima team

We're always looking for sharp, motivated people to join our growing team. Visit our LinkedIn page for the latest open positions.

Let's build together

Ready to solve the hard problems?

Talk to our team about nearshore talent, AI-powered contact center, or digital workflow solutions.

Your trusted partner for specialized staffing, interaction automation, and digital solutions across banking, insurance, and other complex industries.

Chicago | Santo Domingo | Quito

SECURE BY DESIGN

U.S. MANAGED

NEARSHORE DELIVERY

2026

© Proxima Solutions | All Rights Reserved

Your trusted partner for specialized staffing, interaction automation, and digital solutions across banking, insurance, and other complex industries.

Chicago | Santo Domingo | Quito

SECURE BY DESIGN

U.S. MANAGED

NEARSHORE DELIVERY

2026

© Proxima Solutions | All Rights Reserved

Your trusted partner for specialized staffing, interaction automation, and digital solutions across banking, insurance, and other complex industries.

Chicago | Santo Domingo | Quito

SECURE BY DESIGN

U.S. MANAGED

NEARSHORE DELIVERY

2026

© Proxima Solutions | All Rights Reserved